Homebase Update

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Die Auenhütte Die Laubela auenhuette-laubela-aussenansicht-frontal
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Die Auenhütte Die Laubela auenhuette-laubela-aussenansicht-frontal

Furthermore, our stamina will be put to the test due to the current Covid 19 situation. We expect to be able to start a delayed winter season together with you at the beginning of March. So that you are also top informed, we have summarized the most important information for you here.

Cancellation

We look forward to every booking that you can cancel with us quite flexibly. Because in summer, as well as in winter, you continue to enjoy flexible cancellation options.

  • In winter you can cancel free of charge up to 10 days before your arrival.
  • In summer you can cancel free of charge up to 28 days before your arrival.
  • Cancellation free of charge is possible until the day of arrival, if you or a fellow traveler have been ordered by the authorities to undergo quarantine, if a government quarantine order is issued for return travelers, or if you yourself have fallen ill with CoVid-19.

So you can spontaneously decide shortly beforehand whether the mountain vacation in Kleinwalsertal can take place or should rather be postponed.  Don’t worry, we will find a solution!

European Travel Insurance

Because something can always happen: In addition to cancellation insurance, Hotelstorno Plus offers additional help and support for your hotel stay – for example, in the event of trip interruption, an involuntary vacation extension and a mountain emergency. Especially for the coverage of your hotel stay we recommend the Hotel Cancellation Plus, which you can easily add when booking.

You can find more information about the European Travel Insurance HERE.

Prevention concept

This concept serves to minimize the risk of infection.
You can find more details about our measures and implementations HERE.

Vorarlberg Code

The Winter Code Vorarlberg bundles measures to enable us to enjoy a carefree and, above all, safe vacation. The aim is to offer all guests a special level of safety with a coordinated concept.

  • Relaxed booking – With adapted cancellation conditions you can book your winter vacation in Kleinwalsertal with a good feeling. In combination with the free Corona travel cancellation insurance of the province of Vorarlberg, this means a high level of security for your booking.
  • Contact Tracing – In order to trace back or interrupt the chain of infection as quickly as possible, hosts are obliged to record contact data.
    Quality assurance – We have appointed a Covid 19 officer who ensures that the prescribed prevention and hygiene concept is implemented. He is also the contact person for guests, employees and authorities.
  • Testing facilities for guests – You have the possibility to measure your body temperature contactless at any time. Winter guests can be offered a testing opportunity close to home (subject to a fee). Please contact our team as soon as you arrive. Registration for a testing appointment is done exclusively through the accommodation.
  • Safe operation – There is a continuous employee testing, as well as employee training on safety and hygiene rules.

More information and details can be found HERE.